Your work manager has asked you to bring together a group of co-workers to form a project team that will look at a new software system to manage customer accounts. Currently, the customer account system is very complex and a manual process, but the system works and has been in place and efficiently managed for over 30 years. You decide to create a project team of multiple generations. Your manager asks you why you made this decision. Explain to her why you have chosen Baby Boomer, Generation X, and Generation Y team members by explaining the unique attributes each could bring to the team.
Have you experienced generational conflict at work or in another part of your life? Has your reading this week on generations changed your views regarding this experience or helped you understand what occurred? Share your experience and how your views may have changed.
Your initial post should be at least 250 words in length. Support your claims with examples from required material(s) and/or other scholarly resources, and properly cite any references.