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Mandell, B.R. & Schram, B.  (2012).  An introduction to human services: Policy and practice (8th ed.).  Upper Saddle River, NJ: Pearson.  ISBN: 9780205838851

Discussion 1

at least 250 words–please refer to textbook

Because human services work often involves direct client interaction, there are times when the values of the worker differ from those of their clients. In these circumstances, ethical dilemmas tend to arise. Review the case examples and current ethical conflicts presented in Chapter 5 of your textbook. Choose (1) case study and (1) ethical conflict to discuss, and present the dilemmas involved in each case. As a human services professional, how would you handle these situations? How would you balance your values as a professional with a client’s needs?

Discussion 2

at least 250 words–see attachment for table

To work in the field of human services, individuals must possess a unique blend of personal and professional values, skills, and knowledge. Using Table 4.1 as a reference, provide an overview of the structure and content of the helping relationship. Discuss the characteristics of an effective human service worker in relation to the A.S.K. pyramid, describe how each of these levels of the pyramid are of equal importance in human services, and explain how this differs from other fields.  How would clients be disadvantaged, for example, by an unsympathetic, inflexible, unskilled worker?


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