Response Needed Continued
Three strategies for improvement via Effective interdepartmental communication
|Effective interdepartmental communication is paramount to continuing and improved patient care (Mothiba, Dolama, Lekhuleni, 2008). I have personally witnessed and experienced the results of poor communication between departments and between staff within my department. I have worked at a number of facilities around the country. Each seems to have its own system for communication between departments. And each seems to have its fallacies to one degree or another. Some didn’t work at all and of course, none work if the employees fail to use them.
I worked at a facility where a well-intentioned therapist who had worked at another place that utilized a standard basic informational card with provision for additional information, attempted to institute a similar process in our neonatal intensive care unit. The information recorded on the card would have streamlined hand off report and ensured important information was passed on. Unfortunately, not enough staff saw the value of such a system to use it on a continuing basis.
Three strategies for improvement. I’ve got to think about this for a bit. One that I have seen work is the one just listed. A standard written format with pertinent information and provision for additional data works as long as those involved commit to its use. We use such a system at our facility for patients in our intensive care units. Patients on regular floor care, may, depending on what is happening with their care, have critical data written on a board on a locked room. Only data about therapy, no patient information is listed to avoid violations of HIPAA regulations.
Mothiba, T.M., Dolamo, B. L., Lekhuleni, M. E. (2008). Interdepartmental Communication at a Tertiary Hospital Campus in the Limpopo Province. Curationis 31(4): 39-45
Unit 1 Response Needed
Hello Class and Professor,
One strategy that i’ve noticed in effectively improve health care within lean management is by reducing patients wait time and length of stay with in the emergency department, by improving patient through put and the satisfaction level. A lot of hospitals emergency rooms have been working to improve emergency waiting time and thriving to promote continuing improvements within an organization. These changes are to help promote better health care and out comes with the quality of care a patient recieves because now if its not a major emergency the hospital here where i live just let you see a nurse practioner in stead of seeing the regular emergency it is in order. Every situation is based on the type of emergency it is in order to see a doctor to cut down on the wait time and to recieve treatment so that the doctors on call can attend to the patients in the most need of care. Sometimes patients get over looked because their injuries or problems may not seem that server to them. The new changes are to help cut down on long waiting and being able to tend to every patient but in a different way by slipting them up and using practioners to make it easier for them.
Collaboration’ Biggest Challenge for Healthcare Lean Management
Pickham D et al. (2015) Lean Manufacturing Improves Emergency Depatment Throughput and Patient Satisfaction
Journal of Nursing Administration. September 2015. doi: 10.1097/NNA 0000000000000228
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